Privacy policy

PRIVACY POLICY

Last updated: December 31, 2025

This Privacy Policy describes how Friendly Fire Team Workshop + Conflict Coaching ("we", "us", or "our") collects, uses, and protects your personal information when you use our services or visit our website.

Information We Collect

When you book a workshop or coaching session, we collect:

  • Contact information (name, email address, phone number)
  • Payment information (processed securely through our payment provider)
  • Organization/company details (if booking for a team)
  • Any information you provide during coaching sessions or workshops

How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate with you about scheduled sessions
  • Provide coaching and workshop services
  • Send follow-up materials and resources
  • Improve our services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment processors (to process transactions securely)
  • Service providers who assist in delivering our services (e.g., Clarity 4D for personality assessments)
  • Legal authorities if required by law

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser.

Confidentiality

Information shared during coaching sessions is treated as confidential and will not be disclosed without your consent, except where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Friendly Fire Team Workshop + Conflict Coaching

Email: ali@locusmediation.com.au 

Phone: 0483 963 431

Website: workshops.locusmediation.com.au